Comments
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Hi Friends! I have some good news about the events issue! The Studio has identified the root cause, and we’re expecting a fix to be released next week. We know how frustrating it must be to miss out on events on your Windows device, and we truly appreciate your patience. In the meantime, if possible, we encourage you to…
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@kiara_wael
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@kiara_wael
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https://community.king.com/en/pet-rescue-saga/discussion/491026/gold-bars Hey there! Sorry to hear you didn’t receive your Gold Bars. For missing rewards, please reach out to Player Support through the game’s Help Center. They’ll be able to check and assist you.
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https://community.king.com/en/bubble-witch-saga/discussion/490882/mcdonalds-coming-up-edited-by-cm-reported Hi there! That sounds really frustrating 😓 Just letting you know that the issue has been reported to the Studio, and they’re investigating. Hopefully, it’ll be sorted soon!
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https://community.king.com/en/candy-crush-saga/discussion/comment/3289274#Comment_3289274 Thanks for the details! Just to clarify, one possible reason you might not be seeing All Stars is due to A/B testing. In any case, I have all the information needed to share with the Studio. Appreciate your input!
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https://community.king.com/en/candy-crush-saga/discussion/comment/3289266#Comment_3289266 It looks like the system is working sporadically, and unfortunately, it may also impact players with high inventory 😓 I totally understand your feelings — players who have worked hard to save boosters should not be affected. Right…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3288688#Comment_3288688 Hey there! Players from eligible countries who are at the end of the map should still be able to access All Stars. But there are a few reasons why you might not be seeing it: 1️⃣ Test Groups – Even if you're in an eligible country,…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3288920#Comment_3288920 Hey! @Nobody1 shared the correct list of countries, which are: United Kingdom, United States of America, Brazil, Canada, Germany, France, Italy, Netherlands, Spain, Sweden, Switzerland, Norway, Denmark, Austria, Ireland, Finland,…
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Hey Jelly players! 💜 A huge thank you for sharing all those details—they were super helpful in the investigation! 🙌 The Studio has found the root cause of the issue and is already working on a fix. As always, make sure to keep your game updated so you don’t miss the next fix when it rolls out. Thank you for your patience!
