Tetem'

Game Expert

Comments

  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3349307#Comment_3349307 Hi @Pinehippo_64 You've mentioned wanting to log out of your game, meaning disconnect from your account? That is what the steps I've shared will do. Did you mean something different by "log out" ? Awaiting your reply! 🤗
  • https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3349280#Comment_3349280 Thank you for your reply. 🤗 I am so sorry to hear about that, in order to log out of the game, all you need to do is open the game, tap on the cogwheel icon on the top right of the game map, then click on the 1st from the left…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3349197#Comment_3349197 Hi @barbaracollins1 I will be happy to help you with your Gift Card, however I will need you to please reach out to our Player Support team via game app or via Contact us and report this ( make sure you share your Gift Card number on…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3348959#Comment_3348959 Hi @BarbieCalgary I am sorry to hear that you're having this issue with your lives not being stored, I will be happy to assist you here, however I will need some more information from you. Are you connected through King or Facebook?…
  • Hi and welcome to the Community! 🤗 I see you're referring to the Chocolate Hunt event, however you've shared a screenshot of the Balloon Chase, would you kindly elaborate on the issue a little more? I will be happy to assist you! Awaiting your reply.
  • Hi and welcome to the Community! 🤗 I am sorry to hear that the Ads are not showing up in your game, I will be happy to explain what is happening. Please note that special events like this are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio…
  • Hi and welcome to the Community! 🤗 How can I help you today? What issue are you having? Is it with Candy Crush Saga or Candy Crush Soda Saga? Awaiting your reply!
  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're having this issue with your level not registering. Every level require a few tasks to be completed in order for it to be passed. It can be to clear some kind of blockers, to gather a number of items etc. But completing those tasks alone does not mean you…
  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your rewards. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your rewards as best as they can. Here's a guide if needed:…
  • Hi and welcome to the Community! 🤗 Rest assured though that the adventure is far from over. Our technical wizards in the Studio are already busy putting their finishing touches to more exciting levels which will be available very soon. I don't have an exact date for their release just yet I'm afraid, but be sure to keep…