Tetem'

Game Expert

Comments

  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your rewards from the train. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your rewards as best as they can. Here's a guide if needed:…
    in level 10407 Comment by Tetem' June 9
  • Hi everyone! I am sorry to hear that you guys are not receiving lives as usual, I understand how inconvenient this is. I have reported this to our team so they can investigate further. In the meantime, please make sure you have a stable internet connection, and please keep requesting lives. Just remember, since lives are…
    in Lives. Comment by Tetem' June 9
  • Hi there, and welcome to the Community! 🤗 I am sorry to hear you're not receiving your rewards. To receive further assistance, please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your rewards. Here's a guide if needed:…
    in Monedas de nivel Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 I am sorry to hear you're having issues updating your game app. Please follow the steps described on this page to fix any problems with our game app from Microsoft Store and let me know if the steps do not resolve your issue. Sign in to your Microsoft account Make sure Windows has the…
    in Pet Saga keeps showing to update , but game does not update Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs. Log Out and Back In:…
    in Why does game keep freezing Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs. Log Out and Back In:…
    in Over de beloningen Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can fix issues. Check Your Connection: Make sure you have a stable internet connection. Update the Game: Make sure your game is updated to the latest version, as updates often fix bugs. Log Out and Back In:…
    in Game got stuck showing no internet connection even after having data connection opened ? Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 I completely understand your disappointment at losing all those hard-earned boosters from your device, worry not, allow me to explain why this happens. Boosters are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they are…
    in The boosters are gone !!! Comment by Tetem' June 9
  • Hi and welcome to the Community! 🤗 I am sorry to hear that your special candies are not collecting, I see the screenshot you have shared, however I will need some further information to help you accurately. Are you referring to your boosters? Win streak or the Mega Color Bomb? Any additional details would help me assist…
    in Special candies not collecting on my game Comment by Tetem' June 5
  • Hi and welcome to the Community! 🤗 I will be happy to assist you today, however your question is a bit unclear to me, would you kindly elaborate? Are you having difficulties advancing in the game? Any further details would help me answer you better!
    in Più hai lingotti e più il gioco ti fa vincere o ti aiuta proponendo soluzioni facili. C'è un aiuto? Comment by Tetem' June 5
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