Tetem'

Game Expert

Comments

  • I see! You are indeed referring to the Win Streak, that is actually how the feature is designed! When a level is lost, the streak resets and the boosters are removed! This design is intended to add some strategy and challenge to maintaining your streak! I hope this helped! Have a sweet day! 🤗
    in Rewards Comment by Tetem' May 9
  • Hi village, and welcome to the Community! 🤗 You're right some levels can feel a bit tougher, especially toward the higher stages. The game is designed with a mix of easier and more challenging levels to keep things engaging, and sometimes it might take a few tries to crack the strategy. You’re definitely not alone — many…
    in Cómo pasar el nivel 17542? Comment by Tetem' May 9
  • Hi bill324t and welcome to the Community! 🤗 I understand how it feels to lose your rewards, however could you specify for me if you're referring to the boosters you've collected in your game, or are you referring to the Win Streak rewards you get at the start of each game?
    in Rewards Comment by Tetem' May 9
  • Hi gcresap and Welcome to the King Community! 🤗 Sorry to hear you're not receiving your rewards. I know how inconvenient this must be! Please reach out to our Player Support team, they will be able to assist you with the missing rewards! Here's an article on how to do so:…
    in why do i never get my rewards when i hit the bonus on the wheel or finish six daily wins Comment by Tetem' May 9
  • Hi Niaina and Welcome to the King Community! 🤗 Sorry to hear you're having trouble connecting to use your gold bars. Here are a few steps you can try to resolve the issue: Check Your Internet Connection: Make sure you have a stable internet connection. Try switching between Wi-Fi and mobile data. Update the Game: Ensure…
    in Boutique non accessible Comment by Tetem' May 9
  • Hi deniseyt2, and welcome to the Community! 🤗 We’re aware of the issue affecting the Rocket Rush event where your collected Striped Candies aren’t being counted. That’s definitely not the kind of fun we had in mind, and we’re really sorry for the inconvenience. The sweet news? Our brilliant team is already on the case and…
    in Why is it not tracking my info Comment by Tetem' May 9
  • Hi Kdspark ! 🤗 And welcome to the Community! We’re excited to have you join the fun! To start playing Candy Crush Soda Saga or any other King games, just follow these steps: Download the game from the App Store on your device. You can also play on Facebook on your browser! Once installed, open the game and follow the…
    in How can I start playing Comment by Tetem' May 9
  • Hi there and welcome to the Community 😊 There are currently no features in Candy Crush that offer real money or paid rewards in exchange for gameplay. All in-game rewards come in the form of boosters, gold bars, or other in-game items. If you’ve seen or heard anything suggesting otherwise, we’d love to know where, feel…
    in How can I get paid and withdraw on the games I play Comment by Tetem' May 9
  • Hi Heislord1958 ! 🤗 I am sorry to hear that you are receiving fewer lives in your game! Let's try a few things to fix that: Restart the Game: Sometimes, a quick restart can unfreeze those lives. Check Your Connection: Make sure you have a stable internet connection, as a weak signal might cause issues with receiving and…
    in Why when requesting lives do I only get a couple or none? It used to be I got a lot. What changed? Comment by Tetem' May 9
  • Hi hilla! 🤗 Thanks for reporting not receiving any deck parts in the Season Pass, I understand how inconvenient this must have been! In the meantime please email our Player Support Team, they will be able to verify this for you and assist you as best as they can! You can also check this article on how to reach out to them:…
    in Season Pass Comment by Tetem' May 9
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