Tetem'

Game Expert

Comments

  • Hi and welcome to the Community! 🤗 Sorry to hear that your Halloween event suddenly ended, I'm here to share more info on this. Special events like these are bonus features in the game and therefore not designed to be there permanently. However, when these events disappear before they should have, it's usually due to the…
    in Halloween Event 2025 Comment by Tetem' October 5
  • Hi and welcome back to the Community! 🤗 Sorry to hear that you're having difficulties with level 5165. Here's a video on how to pass the level by our beautiful Lynette! https://www.youtube.com/watch?v=tIQ6I1iKhkQ Hope this helps, have a nice day! ⭐️
    in Stuck Comment by Tetem' October 5
  • Hi and welcome to the Community! I am sorry to hear that you've had this issue with level 2720 I was able to investigate this level and I wasn't able to detect any issues, would you kindly clarify the issue a little further? Were you able to pass the level? Awaiting your reply! Have a nice day! 🤗
    in Level 2720 Comment by Tetem' October 5
  • Hi and welcome to the Community! 🤗 I completely understand your disappointment at losing all those hard-earned items from your device, worry not, allow me to explain why this happens. Boosters and lives are saved directly in your device's memory, which always allows you to use them while playing offline. However, as they…
    in where are my helps? Comment by Tetem' October 5
  • Hi and welcome to the Community! 🤗 I am sorry to hear that you're having an issue with your progress on a new device. Please reach out to our Player Support team via game app or via Contact us, they're more equipped to help you with your progress as best as they can. Here's a guide if needed:…
    in My leval 12940 Comment by Tetem' October 5
  • Hi and welcome to the Community! 🤗 I am sorry to hear that the Ads are not showing up in your game, I will be happy to explain what is happening. Please note that special events like Ads are bonus features in the game and therefore not designed to be there permanently. To help keep things fresh and interesting, our studio…
    in Why ad disable in my account Comment by Tetem' October 5
  • Hi and thank you for being part of the Community! 🤗 First of all, let me congratulate you on your progress in the game. You've done a remarkable job to get where you are. Secondly, I'd like to inform you that after a thorough investigation, we've detected no problems on this level. However, I know how displeasing it is to…
    in game 19143 Comment by Tetem' October 5
  • Hi and welcome to the Community! 🤗 I am sorry to hear that the "invite" button is not responding. I have gone ahead and reported this to our team for further investigation, once I hear back from them I'll make sure to update you! Thank you for reporting, have a nice day! ⭐️
    in "invite friends" button not working Comment by Tetem' October 5
  • Hi and welcome to the Community! 🤗 If you are playing on Facebook, you have reached our current last level in the game. I hope you've had a blast so far! Rest assured though that the adventure is far from over. Our technical wizards in the Studio are already busy putting their finishing touches to more exciting levels…
    in Sale un candado en el nivel 7555 y tengo todo actualizado. Cuando se abrirá con nuevos niveles? Comment by Tetem' September 30
  • Hi and welcome to the Community! 🤗 I understand how you're feeling about this change. However, rest assured it is expected for some events and features to change. Special events like these are bonus features in the game and therefore not designed to be there permanently in the same way. To help keep things fresh and…
    in Yeti challenge changed Comment by Tetem' September 30
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