Comments
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Hi Rosetta! Which level are you on? If you can then please post a screenshot and I'll try to help you out :-) Cheers
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Hi Amelia! Check if the game connects correctly to Facebook and the live event should work correctly. This thread might help you out: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android Cheers
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Hi Lulu I normally check YouTube for videos on how to solve a specific level. This way I have an idea of how the level works. Many times there are also some great advice in the comments section. I did a quick search and found this video that might help you out: https://www.youtube.com/watch?v=E0NGLaqz03Y Cheers :-)
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Hi Lori! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try using the browsers zoom feature to magnify the play window. Cheers
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Hi Kristi! What kind of mobile phone do you have? I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash This thread gives an overview of compatible devices:…
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Hi Suzanne! Check iTunes for updates. The current version of the game has 1812 levels :-) Cheers
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Hi! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers
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Hi Kwagner! I suggest you start by checking for updates to the game on iTunes. If the problem is still there then you should consider a re-install of the game: 1) Make sure you have the game connected to Facebook or Kingdom (this will save your progress, highscores and gold bars. Your boosters and messages will get lost…
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Hi! Looks like the game was recently updated to a new format. There's a main thread about the update: https://care.king.com/en/candy-crush-saga/candy-crush-saga-facebook-update Try clearing your browser cache and the game should work correctly again. Cheers
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Hi Jackie! Which iPad model do you have? I've seen threads where older Android and iOS are no longer compatible with the game: https://care.king.com/en/candy-crush-saga/why-is-ipad-2-not-supported-anymore-for-candy-crush-crash This thread gives an overview of compatible devices:…
