Xarly

Community Manager

Comments

  • Hi @sebaxcn, Welcome to the Community! The language in the Community is English, as per our House Rules. I will close this thread now, as your language is currently unsupported but I encourage you to come back and ask anything out in English, so that the rest here can assist and help you. Cheers and looking forward to…
    in (Unsupported language) Donde esta el hilo para pedir vidas ? Comment by Xarly June 2019
  • Hey @Bricorn , I can answer that! We currently have 3235 levels on Candy Crush Soda Saga. On the Windows10 app, like the majority of King Games, we have some more levels (3280 there). We do that to test them and make sure they come clean and with as few issues as possible. After some time, we release those (and fix where…
    in Soda saga, how many levels? Comment by Xarly June 2019
  • Hey @jessibugs32 and @Pambaker, Welcome to the Candy Crush Soda Saga Commnunity! We are always excited to see new players coming onboard. I've added both your comments to this thread, but always feel free to ask away anything you don't understand or need help with. You are new to this Community, and we are here to make…
    in Don't be shy and say Hi! Comment by Xarly June 2019
  • Hey @Jenifer_Erin , Sorry to hear that and apologies for our delayed answer. The issues with our daily login calendar are known and is something we try to fix. However, because they are device specific, it's difficult for us to work on a fix. Which device are you working on? That way we can send you some information on how…
    in Daily Bonus Gone...again Comment by Xarly June 2019
  • Hey @rebecca06 , Sorry for our delayed response. Can you share with us a screenshot of what you are seeing? That way we can see what's happening and help you out better. Cheers, Xarly
    in Connession Comment by Xarly June 2019
  • Hey everyone, Just wanted to re-emphasise that that is indeed the truth. I take pride in being honest and clear with my communities. Quests were not a feature that was highly used by the players, hence why it got reworked into Mr Toffee's Fair. There are tweaks on the way to make the feature more appealing but that is the…
    in Quests Comment by Xarly June 2019
  • Hey everyone, Happy to hear you all have it working well. Indeed, we worked on fixing it (and I apologise for not coming back earlier to inform you of this, but it's been one crazy day). If you have any issues, as always, you know where to find us :smile:. And thanks a lot for the feedback and reports! I'm very glad we…
    in Candy Crush Soda not loading as of today on King.com Comment by Xarly June 2019
  • Thanks for the tag and for helping the Community get together @LizzyLemondrop ! I will keep an eye on this and will make sure the studio is aware. As I always mention, the more consistent the feedback or idea, the easier it is to send it on to the studio :smile:. Cheers and keep the votes and comments coming! Xarly
    in Improve rewards of MTF and the Squad Comment by Xarly June 2019
  • Thank you all, This is indeed one of our top issues now and we are working hard to make sure this is fixed as soon as possible. In the meanwhile, you can still play on your PC on the Windows 10 app or Facebook. We know this is not ideal and we are working on fixing it, but these two options should still get you back in the…
    in Candy Crush Soda not loading as of today on King.com Comment by Xarly June 2019
  • Hey everyone, As @BeckyBubblegum guessed, our difficulties are based on the success rate that players have beating the level. There are certain thresholds that I cannot disclose but that basically determine the difficulty of the level. Depending on the amount of players passing the level, the difficulty will be determined.…
    in Easy levels!!!🤔 Comment by Xarly June 2019
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