claire2505 Level 2

So it’s happened again twice I think. I had at least 8 of each booster as I had won and purchased some. Suddenly though I only have 3 of each. Last night I decided to take a picture of my boosters ( which has disappeared typically) and then it happened! I was logged off candy crush and when I logged back in they had gone!…

i had to re login again but not uninstall the game. It did take me a while to get logged in properly on my iPad , even though working on my phone ok. if our levels are able to be saved then our boosters should be as well. It takes ages to build them up.

Can’t see bubblegum hill and all my boosters appear to have disappeared. I know I had some as I never use them and now I have none at all! Anyone else got this problem?? obvooisly no proof of this ....

whoop yes it’s back to normal!’ thank you for fixing the issue. You must be very relieved @Lola_Pop as you will get a lot less grief now!

Most likely??? In IT when they do a release you know exactly what changes are in it. but if they have managed to fix the problem great!! its just a pity they can’t admit it was a problem ....!!! @Lola_Pop

@Lola_Pop it would be less patronising to actually give a different answer to the one you ha e been giving for the past 2 weeks. You are still claiming a test in a production system which no one believes. It would be good If we could get some feedback from your development team as to what they think about the customers…

@Alaskagirl11 it is a shame because it’s a good game and I have been playing it for a long time. Better I think than candy crush, but I won’t be playing again until this is fixed. @ArtySin I have found your tweet...

@Lola_Pop , Again I agree with @ArtySin and @Alaskagirl11 comments above. you are just upsetting the very people you should be listening too.

@ArtySin yup with you on this. Also you don’t tell your customers that you are removing functionality from a system as a test!! My users would go mad at me if I did that! @Lola_Pop you need to tell the development team that no one is convinced by your arguments of a test as too many of us work in IT and so know how the…

@ArtySin would a pm work??

@ArtySin they seem to be removing your comments, I wonder why! 🤓🤓

@Alaskagirl11 i agree with you and it’s the only reason I have created an account as well. You may have seen according to @Lola_Pop they would tell us if this was a bug they would tell us but I am not convinced at all.

Hi lola_pop I am not sure why you think anyone understands why a bug is ok to be tested in production. Its not good to remove functionality and call it testing a change !! Just admit you are unable rollback a bug and people might then understand. i am still not playing the game as are a lot of other people.

Hi Lola_pop I am still totally unconvinced that this is a ‘test’ as you never test in a production environment as it upsets users!! At my company if a release has gone wrong they admit to it and advise when it will be rolled back. Therefore what you should really be doing is letting the community know when the bug you have…

@Lola_Pop removing functionality of a game isn’t improving it. Sounds to me like you have done a release it’s gone wrong and you are struggling to roll it back to the previous version. What would be better would be to admit this rather than say ou are testing it....

Seriously @Lola_Pop this is not the way to test changes. You keep on saying that its temporary but are not giving any idea of when you are going to add the functionality which has been removed back in. If we removed functionality from our users there would be hell to pay!! what is being tested anyway, how many users you…

That’s what most companies do isn’t it?? Beta test before releasing live! Taking away functionality is not enhancing a sodalicious experience.

Well they obviously don’t want people to play the game at the moment. Strange way to test though, by stopping people using your app!

I agree with artysin why are you running tests on a production environment? Surely you have a pre production environment for this purpose?

You certainly know how to stop people playing. When you stop this ‘test’ I will play again. It is extremely annoying In portrait mode and to be forced the play that way