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Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…
No “X” button, no “Next” button, and no ways to get rid of it. Could it be that pressing the buttons too quickly caused this?
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
It has just recently appeared and I have absolutely no idea how to play it. I always wind up in 7th place. There is no question mark next to the icon that explains how you play, and when I went on your help site it said there is no such thing
I want to unlink my Candy Crush Saga account from my Facebook account. How can I do it without losing my progress?
Hello, how do I change my username?
Hello please help me I can't play my Candy Crush Saga right now it say to update it but it's not giving me any links any help would be greatly appreciated thanks again
Got ambushed today by a popup that essentially forced me to update (which I'm not happy about at all, especially since it bypassed the Airplane Mode cheese which I use to avoid Candy Royale) and after playing, I noticed a few changes (like the fish being able to spawn in level via the same methods of the other 3 games and…
Hi! I’ve already checked that my date/time is set to automatic and correct. I’ve also: restarted my device reinstalled the game tested different internet connections The booster wheel is still not spinning ”190v2d”, seems I have to wait 190 weeks! Could you please check if there is any restriction or issue on my account?
My Backer's Box disappeared after upgrade again. I still had 3 more days to compete it. And support is sending me bs emails about my connection and event ending . I will NEVER upgrade game to new version before finishing event.
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can’t pass this level , I don’t have bars trying to clear this level from last three days
why are we forced to play this when we are not interested in it at all? It keeps popping up and it is so annoying! I hate this part of the game and need it to go away. It is impossible to win to begin with and is extremely annoying. Please give us the option to opt out of this stupid part of the game
I got a new ipad and transferred my old one to it and now I have lost all my progress :( Help