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Freezes, glitches, constantly loading. Why?

SisterPyra
SisterPyra Posts: 2

Level 1

I am lvl 119. When I open the app itself, it freezes. When I finally get the app open, it freezes. On the main screen, there are graphics missing including the player pictures. When I tap the lvl, nothing happens. When I close out of the app, it freezes. If get to play a lvl, the animation glitches. When there is a game over it doesn't do anything for a while and THEN it will close out the lvl. The bar at the top of the lvls has even disappeared mid game. 

Best Answer

  • StuckInATree
    StuckInATree Posts: 4,755
    Answer ✓

    No problem, I'm guessing it running Android v4.4.4 (KitKat) right? Is it only this game that's giving you trouble are other applications also not responding like normal? If that's the case it might be good to know how much free space you have left on your mobile.But if it's only the game itself then reinstalling might help, the only thing is you lose any messages and items you've saved up. It's only progress and gold bars that sync when you connect to FB or Kingdom.

Answers

  • That can be caused by many things, it would help if you listed what mobile and OS it runs. Have you checked in the store to see if there's any updates for the game?

  • SisterPyra
    SisterPyra Posts: 2

    Level 1

    Oh sorry. Android Maxx and yes, I have checked for updates and none were available. It seems to have gotten a little better but still really slow.

  • StuckInATree
    StuckInATree Posts: 4,755
    Answer ✓

    No problem, I'm guessing it running Android v4.4.4 (KitKat) right? Is it only this game that's giving you trouble are other applications also not responding like normal? If that's the case it might be good to know how much free space you have left on your mobile.But if it's only the game itself then reinstalling might help, the only thing is you lose any messages and items you've saved up. It's only progress and gold bars that sync when you connect to FB or Kingdom.

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