How can I restore my progress?

Eva-7

I recently purchased iPad Pro and lost all my levels. I was already on level 490plus. 

Cezdiamond

Hi Eva- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)

Have a lovely week! 

MACMARY

How do I get my progress back on Candy crush jelly. I haven’t played for a while and when I go on to app to play it is starting from game 1 can you help thanks

Diamond_Lim

https://community.king.com/en/blossom-blast-saga/discussion/comment/1983999#Comment_1983999

Welcome to Sweet King Community! 👑

Oh No! Have you lost your current level on Candy Crush Jelly Saga? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If it's still not worked, you can click on "Contact Us" then you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

Anyway, this game support area is Blossom Blast Saga (not Candy Crush Jelly Saga).

If you want to ask Candy Crush Jelly Question, please ask question here on Candy Crush Jelly Support Area thank you! 😊

Also check 🎉✨ Quick Links - Find what you're looking for - Support, Badges, Discussions etc ✨🎉 around Candy Crush Jelly Community. You can also participate on Candy Crush Jelly Contests here that you can chance to win gold bars on this game (also win badges on your view profile) and please check more on Candy Crush Jelly Community. (Support, Discussion, Contests, Ideas, Videos, etc.) 😉

You can also participate and answer here (Show your amazing score on Happy New Year 2022 Contest) that you can chance to win gold bars to the King game of your choice! 😉

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