Game locking up

Question

I'm at level 548 of Blossom Blast & having a problem with the game locking up.  No problems until this level.  I can play one life and works fine but the next one it locks up.  Is something going on with the game?

Nerissa_Camp · Answer

Have you already gone through the suggested troubleshooting steps? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Yes, it's just the levels with several boulders that it locks up.  I have to keep reloading (losing a life in the process) and hope to make it through.  Right now I'm on level 570 and having same issue AGAIN.  It has something to do with multiple boulders.  These are the only levels that it happens on.

StuckInATree · Answer

Have you already gone through the suggested troubleshooting steps? https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out

Nerissa_Camp · Answer

ATTN TECH SUPPORT:  I got past that level finally but seems to be a problem on the levels with a ton of the boulders.  Am now at level 561 and having same issue.