Updated Android phone and now Blossom Blast will not load

Liz_Ochoa

Updated Android phone (Samsung Galaxy 7) and now Blossom Blast app will not load - it just has a black screen when I try to open the app. Then I can't back out of the black screen - I have to completely shut the app down to get away from it.  I've tried updating my browser, uninstalling and reinstalling, and restarting my phone - no luck.

Cezdiamond

Hi Liz- Thanks for posting on King Care. I am sorry that you have been experiencing a problem with your game loading.

Please try our troubleshooting steps here: https://care.king.com/en/candy-crush-saga/loading-crashing-issues-android

Let me know how you get on :-)

Have a lovely week!