Gae will load bt when hit play wont open and goes back to hoe screen

Kerry_Grove

I'm on high level for 2nd tie.I do not want to loseprogress can you help

Lady_Choo

Hi Kerry, can you tell me how you are playing please. Is it android or iOS?

Sometimes it can be solved with a simple restart of your phone. 

Kerry_Grove

Andriod

Lady_Choo

Thanks for getting back to me. You could clear cache, settings>storage>Apps> your game app, clear cache, or try the help outlines in this thread here. If it doesn't work, come back and let me know