Gae will load bt when hit play wont open and goes back to hoe screen

Question

I'm on high level for 2nd tie.I do not want to loseprogress can you help

Lady_Choo · Answer

Thanks for getting back to me. You could clear cache, settings>storage>Apps> your game app, clear cache, or try the help outlines in this thread here. If it doesn't work, come back and let me know :)

Kerry_Grove · Answer

Andriod

Lady_Choo · Answer

Hi Kerry, can you tell me how you are playing please. Is it android or iOS?

Sometimes it can be solved with a simple restart of your phone.