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Has anyone else's map just disappeared- Feedback on Wild Cards

Mimzie
Mimzie Posts: 3

Level 1

edited November 2019 in Support
Has anyone else's map just disappeared and been replaced with profile picks?
«13456715

Answers

  • Mimzie
    Mimzie Posts: 3

    Level 1

    edited December 2018
    I didn't specify earlier.  I like to go back and replay levels to see if I can get more stars.  Now when I play a level it goes straight to the next, whether I've gotten all stars or not.  Does anyone know if there will be a map again or an option to go back and replay past levels?
  • JustPlaying
    JustPlaying Posts: 4,196
    Hi @Mimzie

    I am still able to see my map and go back to replay levels.  Is your map empty? What do you see if you back out of the level? Did you try common troubleshooting
  • Mimzie
    Mimzie Posts: 3

    Level 1



    This is all I'm seeing.  There is no map option anywhere in my game.  I've even reinstalled the game but this still happens.
  • JustPlaying
    JustPlaying Posts: 4,196
    @Mimzie have not seen that before.  What is the device you are using? Are you logged in  with a King or Facebook account?

    Please try troubleshooting:

    iOS 

    Android

  • Molk
    Molk Posts: 1

    Level 1

    same here...
  • JustPlaying
    JustPlaying Posts: 4,196
    OK will look into and get back shortly
  • BBillur
    BBillur Posts: 1

    Level 1

    Is there an update for this issue? I have the same problem. (Actually I don't know if it's a problem.) After I updated the game, the game now only shows me my current level and my friends' current levels. I cannot go back and replay the previous levels.
  • Mao_Lim
    Mao_Lim Posts: 5

    Level 2

    I'm having the same problem, since sometime in December 2018.
  • JustPlaying
    JustPlaying Posts: 4,196
    Hi, sorry no...  will follow up again.. sorry for the inconvenience
  • Mao_Lim
    Mao_Lim Posts: 5

    Level 2

    I cleared data, restored the game and it allows me to do the same as before(select levels, replay old levels, etc). After a week of it, decided to log back in using Facebook, wound up with the same problem again, where it only shows the highest level I've cleared to, refuses to let me pick a level or go to the map, same as @Molk's picture. 

Hey! Would you like to give us your opinion?