I am connected through Kingdom and I’m able to send lives and I used to get lives 6 months ago all the time. I don’t know what has changed. I’ve joined the community.
Yup, I am connected through kingdom. That's what comes up when I press my icon, for blossom blast, my page says kingdom, all orange with yellow writing. ?? Thank you for trying to help me, Lola pop
I understand your frustration because I don't get any lives anymore either. I figured all of the people who were matched with me stopped playing. Maybe @Lola_Pop has a better explanation.
Have a question about Blossom Blast?🌹Click HERE for answers!
Sometimes it's the awesome volume of lives sent by all our players across the network what causes this. In this case, there's little I can do- the game studios are looking into it but I cannot tell you when this will be solved.
But first, let's see if there is a connection problem which keeps you from receiving these lives. Here area few steps to troubleshoot most connection issues: First, try disconnecting your game from Facebook or Kingdom by logging out of the Settings menu. Now close all apps and turn off your device. Turn it off for at least 10 seconds, then turn it on again. Then check for updates to your device and apps.
Now clear the cache of the game in the following order: Settings> Apps> Game name> Clear cache. Make sure the time, date, and time zone are correct on your device as well. Make sure you are within range of a wireless router. If you are using mobile data, make sure that this is enabled correctly in Settings> Mobile data. Join the game again, reconnect to Facebook or Kingdom and try to request lives again.
I too have stopped receiving free lives. Started about 3 weeks ago. I can stinn send lives. I request new lives from Facebook friends but no longer get any.
Yes, I've tried all the steps. I've also uni stalled and reinstalled game. A couple days after I reported issue, I got one free life but not since. I get plenty of requests to send lives. Maybe I need new friends.
I'm sorry that this is happening to all of you- I'll report it to the Studio straight away- there may be an additional issue preventing lives from going through.
Please accept my apologies for the inconveniences and stay tuned for an update!
Comments
I keep sending friends lives but NEVER get any in return! Why?
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0 · Helpful Woah! Sweet Love HahaI don't get it. It's the same for me, why?
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0 · Helpful Woah! Sweet Love HahaHello @tmunn111 and @mslakelady149 !
Welcome to our Community!!
I'm sorry to hear you don't receive any lives in the game. Do you play connected to Facebook or to the Kingdom?
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1 · 1Helpful Woah! Sweet Love HahaI am connected through Kingdom and I’m able to send lives and I used to get lives 6 months ago all the time. I don’t know what has changed. I’ve joined the community.
Thank you,
Tricia
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2 · 1Helpful Woah! 1Sweet Love HahaYup, I am connected through kingdom. That's what comes up when I press my icon, for blossom blast, my page says kingdom, all orange with yellow writing. ?? Thank you for trying to help me, Lola pop
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2 · 1Helpful Woah! 1Sweet Love HahaHello @tmunn111 and @mslakelady149
I understand your frustration because I don't get any lives anymore either. I figured all of the people who were matched with me stopped playing. Maybe @Lola_Pop has a better explanation.
Have a question about Blossom Blast?🌹Click HERE for answers!
- Report
2 · Helpful Woah! 1Sweet 1Love HahaHello buzzy friends!
Sometimes it's the awesome volume of lives sent by all our players across the network what causes this. In this case, there's little I can do- the game studios are looking into it but I cannot tell you when this will be solved.
But first, let's see if there is a connection problem which keeps you from receiving these lives. Here area few steps to troubleshoot most connection issues: First, try disconnecting your game from Facebook or Kingdom by logging out of the Settings menu. Now close all apps and turn off your device. Turn it off for at least 10 seconds, then turn it on again. Then check for updates to your device and apps.
Now clear the cache of the game in the following order: Settings> Apps> Game name> Clear cache. Make sure the time, date, and time zone are correct on your device as well. Make sure you are within range of a wireless router. If you are using mobile data, make sure that this is enabled correctly in Settings> Mobile data. Join the game again, reconnect to Facebook or Kingdom and try to request lives again.
I hope that helps, @tmunn111 @mslakelady149 and @debrichmond !!
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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2 · 2Helpful Woah! Sweet Love HahaI too have stopped receiving free lives. Started about 3 weeks ago. I can stinn send lives. I request new lives from Facebook friends but no longer get any.
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0 · Helpful Woah! Sweet Love HahaBTW, I'm currently at level 1500 so I've been doing this a while. And, I do receive requests for lives from others.
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1 · Helpful Woah! 1Sweet Love HahaHello @e143slime8
Have you tried going through the steps in the post above from Lola_Pop?
BTW that's great that you've gotten so far!
Have a question about Blossom Blast?🌹Click HERE for answers!
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1 · 1Helpful Woah! Sweet Love HahaThe problem is their software and they won’t fix it!
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0 · Helpful Woah! Sweet Love HahaThey need to fix the software issue and they won’t!
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0 · Helpful Woah! Sweet Love HahaYes, I've tried all the steps. I've also uni stalled and reinstalled game. A couple days after I reported issue, I got one free life but not since. I get plenty of requests to send lives. Maybe I need new friends.
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1 · Helpful Woah! 1Sweet Love HahaI don't know of anything else I can tell you to do at this time @e143slime8.
I'll report this problem to the community moderators, but since it's the weekend, it may not be answered until Monday.
Have a question about Blossom Blast?🌹Click HERE for answers!
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1 · 1Helpful Woah! Sweet Love HahaHello bee-tiful Blossom players!!
I'm sorry that this is happening to all of you- I'll report it to the Studio straight away- there may be an additional issue preventing lives from going through.
Please accept my apologies for the inconveniences and stay tuned for an update!
PS: Thanks dear @debrichmond for the heads-up!
🍭 Play Candy Crush Saga 🥤Play Candy Crush Soda Saga 👭Play Candy Crush Friends Saga
🍮Play Candy Crush Jelly Saga 🍏 Play Farm Heroes Saga
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1 · 1Helpful Woah! Sweet Love Haha