Level 861 broken- fixed! (please update your app)

kaptor977

Level 861 won't spawn new flowers from the top of the screen, like it's done for the previous 860 levels.. watched a video, flowers should be dropping/spawning there not. I reinstalled, nada.

stan1981

Refer to old video below and see

https://m.youtube.com/watch?v=hMsVtYRkZG8

kaptor977

Take a look at my screenshot

Screenshot_20200530-213111.png

Notice how there's no new flowers at the top?

..sorry it's having trouble letting me post a link

kaptor977

So there's absolutely no way to continue.

Lotus_Flower

Hello @kaptor977

Have you tried logging out of the game and clearing the cache in the app? You'll also need to turn your phone off for at least 10 seconds before turning it back on. After you turn in back on, go look for an update to the app. Sometimes the game gets out of sync, especially if their is an update waiting.

Try those things and then let me know if it works. If it still doesn't, I'll report this to the Community Moderators.

kaptor977

I've cleared the cache, rebooted, looked for updates and reinstalled twice, still broken on that level when I log back in.

No new flowers, every attempt I run out of flowers lol.

Screenshot_20200531-094125.png

Lotus_Flower

Yes @kaptor977, it definitely has a glitch. In order to report this, I'll need your player ID which is located in the app in your profile. Just touch the King symbol above your profile picture and it will appear. I'll also need the app version of the game, and the device you're playing it on. The studio team needs that info so they can look at your account and try to replicate the problem.

Unfortunately, they have a holiday tomorrow, so it will be Tuesday before you hear back from them. Deb

kaptor977

Player I.D is 9283087916

Using a Pixel 3 XL

82.0.1

Lotus_Flower

I've sent the info up to management. Thank you for getting the information back to me so quickly. Deb

Lola_Pop

Hello @kaptor977 and @debrichmond !!

Thanks for letting me know about this- I've reported it to the technical team and they will check it 😊

I'll be back as soon as I have more information on it!

Cheers!! ❤️

DaisySamara

Level 861 does not generate new flowers from the top of the screen, as in previous levels. As a result, it is not possible to proceed and pass the stage, as the flowers must fall and do not fall. Therefore, it is not possible to move on to the next phase!

Thank you, I look forward to returning!