error on login

eydiseydis Posts: 4 Newbie

I had an issue with level 861 like some others, and followed the advice of uninstalling and reinstalling the game. However, I didn't have an account and created a new one before uninstalling the game (not linked to facebook, but a King account). When I then went to log onto this new account, I get an unknown error, even though the account had been successfully created. I already lost my progress a few months ago when my phone broke and I hadn't created an account, that time I was on the final available level, so losing my progress again would not be optimal. How do I get my progress back? Thanks!

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