hey, my mum is an avid player of blossom blast saga and she was on level 1000+ and yesterday everything was fine, she went through many app updates and OS updates on her phone and never lost her levels and suddenly today she was back at level one, and it turns out that even though i used my own Fb to keep her levels in case she moved phones it wasn't saving any levels for her after level 101. help
Hi @Aleks1233 and welcome to our adorable Community 😊 I am so sorry that your mom lost her progress but don't worry we will try to fix this together 😉 Please follow the steps here and let me know if this helped. Have a wonderful day 🤗
@PTsang There are a lot of people that have had this issue. Can you please post your game ID in the post below as all these have the same issue and i believe this will be passed on first thing Monday when the game team are back from the weekend
The new update is so awful and jerky. Please take back the original version.
@debrichmond can you, or some CM, approve my discussion? I have just written yesterday and it disappeared with a message "the post will be approved later by admin".
Answers
@trulyannette , firstly try to see if you game is up to date log out and restart your device, then log back in and see if this resolves your issue.
@debrichmond
If not The new Android update has created some problems for some players.
If you lost your current level be sure to post a message below with your player ID so your account can be looked at and corrected.
Since it's the weekend, it probably won't happen before Monday. But go ahead and post your info.
To find your player ID, go to your profile in your game app. Double tap on the King symbol and your ID will appear.
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
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1 · 1Helpful Woah! Sweet Love HahaI have the same problem ID 5811488422
I lost my levels
I was over level 1000
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0 · Helpful Woah! Sweet Love HahaSame problem with the Android update ID 7291172805
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0 · Helpful Woah! Sweet Love Hahahey, my mum is an avid player of blossom blast saga and she was on level 1000+ and yesterday everything was fine, she went through many app updates and OS updates on her phone and never lost her levels and suddenly today she was back at level one, and it turns out that even though i used my own Fb to keep her levels in case she moved phones it wasn't saving any levels for her after level 101. help
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0 · Helpful Woah! Sweet Love HahaHi @Aleks1233 and welcome to our adorable Community 😊 I am so sorry that your mom lost her progress but don't worry we will try to fix this together 😉 Please follow the steps here and let me know if this helped. Have a wonderful day 🤗
Level search box - Candy Crush Saga
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Portal to navigate between levels - Friends Saga
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Shake Piggy Bank - Friends Saga
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0 · Helpful Woah! Sweet Love HahaI updated blossom blast saga yesterday and I lost my current levels which is 16XX and downgraded to level 4XX!
Besides, there's something wrong with the resolution too.
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0 · Helpful Woah! Sweet Love Haha@PTsang There are a lot of people that have had this issue. Can you please post your game ID in the post below as all these have the same issue and i believe this will be passed on first thing Monday when the game team are back from the weekend
A guide to help you locate the different areas in the community!
International Corner FR / ES / DE
- Report
1 · 1Helpful Woah! Sweet Love HahaThe new update is so awful and jerky. Bring back the original version.
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0 · Helpful Woah! Sweet Love Hahaneed level fixed should be on level 855, lost with the new update ID# 1429074501
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0 · Helpful Woah! Sweet Love HahaLost progress id 1005359345
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0 · Helpful Woah! Sweet Love HahaSame problem. My ID: 6769637922.
Thanks in advance.
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0 · Helpful Woah! Sweet Love HahaThank you everyone for your patience. Your player IDs will be sent to the tech team to correct your progress.
Have a question about Blossom Blast?🌹Click HERE for answers!
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0 · Helpful Woah! Sweet Love HahaSame issue here. ID #: 8036050739
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0 · Helpful Woah! Sweet Love HahaMe pasó igual que a los compañeros. Mi ID es 4991474388
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0 · Helpful Woah! Sweet Love HahaThe new update is so awful and jerky. Please take back the original version.
@debrichmond can you, or some CM, approve my discussion? I have just written yesterday and it disappeared with a message "the post will be approved later by admin".
- Report
0 · Helpful Woah! Sweet Love Haha