I lost all my progress when I agreed to new TOS

carmenchu_csj

Same problem. My ID: 6769637922.

Thanks in advance.

Lotus_Flower

Thank you everyone for your patience. Your player IDs will be sent to the tech team to correct your progress.

redbirdrising

Same issue here. ID #: 8036050739

Rockmarta

Me pasó igual que a los compañeros. Mi ID es 4991474388

NamTruong2001

The new update is so awful and jerky. Please take back the original version.

@debrichmond can you, or some CM, approve my discussion? I have just written yesterday and it disappeared with a message "the post will be approved later by admin".

buckr

I have the same problem ID number 1798984219

pumpurum

Same problem here on Android....

User ID: 8841806549

Allend

I have accepted the privacy policy and now I have gone back to level 62. I was on a much higher level of about 1,072.

NamTruong2001

Does everyone realise that the resolution of the game is worse than before?

Freddy_

@Allend Hi and welcome this has happened to a few people this week. I believe the game team are going to need to look at this tomorrow when they are back in work. Please Post your Game ID on here and i will tag @debrichmond she will provide you some more information when she knows what is happening

Thanks