Lost progress

Pathwind

Hello!

My ID is 4070197066. My problem is that I Reached level 600 but after the new update I am not able to keep playing from where I got to. I still have the stars on the levels but all of them are locked...

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/306769/lost-progress

Hi @Pathwind . Welcome to our Community

Please check this page , and let me know if its works

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Lotus_Flower

Hello @Pathwind

Your levels are locked on Candy Crush Friends?

Try logging out of your game completely, and turn your device off. Wait 10 seconds before turning your device back on.

It sounds like you may not have been logged into your game.

kiara_wael

https://community.king.com/en/candy-crush-friends-saga/discussion/306769/lost-progress

Hi @Pathwind . Welcome to our Community

Please check this page , and let me know if its works

https://community.king.com/en/candy-crush-saga/discussion/251570/have-you-lost-your-levels-heres-how-to-get-them-restored

Pathwind

I'm sorry, the game I have a problem with is the Blossom Blast Saga. I just sent an email trough the app because before I did not have the game connected via facebook/email. Thank you for your help!

Lotus_Flower

https://community.king.com/en/candy-crush-friends-saga/discussion/comment/938031#Comment_938031

Hello @Pathwind

There has been an update to Blossom Blast that fixed the problem with the lost levels. Log completely out of your game and download the newest update and that should restore your lost levels.

I love Blossom Blast, do you?