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Screen lock

princessmimi78
princessmimi78 Posts: 1

Level 1

What do I do the screen on this game only keeps locking up and I've uninstalled and reinstalled... What now?

Answers

  • DieOmimi
    DieOmimi Posts: 41,698

    Hi @princessmimi78 welcome to our community at Blossom Blast Saga. 🌸

    I'm sorry if your screen keeps freezing. 🐌 

    Please try our standard bug fixes first:

    - check your free memory, you need at least 2 GB

    - search for updates in your store and export them

    - go to settings and clear the cache

    - Turn off your device to keep it off for at least 10 seconds.

    - When you turn your device back on, let me know if the error still occurs.

    Thank you for playing Blossom Blast Saga. 🐝

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