Stuck after claiming daily reward- fixed!

KCullen127

@DieOmimi - Can you check what is going on with my game? This is my screen after I collected my daily booster. I have to force stop my game to continue playing. My booster is not updating either. It is also happening on my laptop. This image is from my phone.

xBlossomx

I've been this issue with BBS for few days now .I can't collect my daily reward. Is it just me having this issue ? Or other players as well?

DieOmimi

Hi @zainab786, the freezing screen has been since the last update. I can still pick up my daily reward. The daily reward comes first when I open the app. I then pick up the daily reward and close the app (I have to close it "hard", either via the "x" on Windows or the home button on mobile devices).

If I then open the app again, I can play normally.

The problem was reported by me. But I don't have an answer from the studio yet.

cc: @Minatozaki

Minatozaki

Hello @DieOmimi and @zainab786 !

At the moment, the studio is working on the fix. They are running some testing before releasing it. Once I get an update, I'll let you know! 😊 Thanks for your patience.

xBlossomx

https://community.king.com/en/blossom-blast-saga/discussion/comment/2355002#Comment_2355002

Hello lim and minatozaki. Thanks for letting me know. I'm glad you can collect your reward lim. I can't I'll try your method tomorrow. 🤗🤗

Diamond_Lim

https://community.king.com/en/blossom-blast-saga/discussion/comment/2355150#Comment_2355150

You are welcome but It's not me, It's DieOmimi. 😅😅😅

xBlossomx

https://community.king.com/en/blossom-blast-saga/discussion/comment/2355150#Comment_2355150

https://community.king.com/en/blossom-blast-saga/discussion/comment/2355228#Comment_2355228

Oopy lol sorry. 😭🤦‍♀️🤦‍♀️

DieOmimi

@zainab786 when I open my app, it looks like this:

Then I go to the green button "Pick up reward". The game gives with the reward without me being able to see it. Because the screen looks like this afterwards and I can't do anything except finish hard:

No matter where I click, nothing happens. 

Since I wasn't sure if the rewards would be credited, I went back into the game after finishing it hard ("x" in Windows, Home button on mobile devices). I then called up my next level and made myself a shrine shot with my supplies. The next day the same and I saw that the reward was added to my supplies.

Here are my supplies today:

Tomorrow it would have to be a watering can and a color palette more.

I will post a recent screenshot tomorrow where you can see that I received the reward.

DieOmimi

@zainab786 this is what it looked like for me today:

The daily bonus has been added to my inventory.

Diamond_Lim

It's okay! @zainab786 😊

xBlossomx

https://community.king.com/en/blossom-blast-saga/discussion/comment/2355646#Comment_2355646

https://community.king.com/en/blossom-blast-saga/discussion/comment/2355646#Comment_2355646

Hi DIeOmimi mine didn't work.😭😭 I opened my game and did what you suggested but, I didn't get my reward. ☹ never mind. You win some you lose some. I haven't had my daily reward for almost a week now .since beginning to thisweek. Hope they can fix the issue. I did take a screenshot shot yesterday to see if, I will get a daily reward today.

This was taken yesterday and it's the same today.