Stuck after claiming daily reward- fixed!

Jane2014614 · September 2022

So true. I have send email to them, but no one reply yet. @Lola_Pop Can you help us to fix those issues?

Lola_Pop · September 2022

Hi there!

I will report it to the Studio, yes! Can you guys please confirm that you've done the usual troubleshooting first, please? You can find the steps HERE.

Thanks a lot for bringing this up- let's see if we can find a solution soon!

_Elsa_ · September 2022

I am having the exact same problem! I just did a video for the studio. @Lola_Pop can you please show this video to the studio? It's a definite glitch and it happens on both my Windows 10 and my mobile devices.

KCullen127 · September 2022

@Queen_Elsa - Thanks for the additional information. I think too many people playing the game 🤣

_Elsa_ · September 2022

It's frustrating that we have to open the game twice in order to play it.

KCullen127 · September 2022

@Queen_Elsa - Apparently @DieOmimi knew about the issue and she has submitted her ticket to the studio. Hopefully we will get this resolved soon.

_Elsa_ · September 2022

https://community.king.com/en/blossom-blast-saga/discussion/comment/2360846#Comment_2360846

I just checked the other message and I see that it was reported to the studio. Hopefully it will be a quick fix.

DieOmimi · September 2022

@KCullen127 @Queen_Elsa I hope that the tests will be finished next week and a fix will be released that fixes this bug. I will ask the CM again on Monday if there is any news from the studio. As soon as I have more information, I will come here with it.