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Recover my level

BossB76
BossB76 Posts: 2

Level 1
in Support

I had to switch phones and mowbim.back on level 1 can it be restored

Answers

  • DieOmimi
    DieOmimi Posts: 41,940

    Hi @BossB76 warm welcome!

    Do you still have the old device and were you logged into the game there? If you played online and were logged in to the game, you can log back in on the new device with the same account and it should be at the same level as your old device.

    If you weren't logged in and your old device is still functional, go to the app there and log in to the game. Then your progress will be recorded and should be identical with the same account on all devices.

  • DieOmimi
    DieOmimi Posts: 41,940

    Hi @BossB76 were you able to find your right level on your new device? Still need help?

  • BossB76
    BossB76 Posts: 2

    Level 1

    No I was not

  • DieOmimi
    DieOmimi Posts: 41,940

    @BossB76 we've detailed how to move your progress to a new device here. Please follow these steps: new-phone-or-tablet-learn-how-to-move-your-progress

    Thanks.

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