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Blossom Booted Me Out of the Garden!
Snagglepuss
Posts: 47
Level 3
I have been cheerfully playing Blossom Blast on a Windows 10 Desktop computer for many months but when I tried to play today a small box popped up asking me to accept "Updated Terms" - so I clicked "YES - I accept". Then it directed me to sign in. I had been saving my progress using my King Account, so I ticked yes on the box "Do you have a King Account?" which then asked me to sign in... but when I did it continuously refusing my info say there was NO match between email and password but yet I'm currently playing 4 other KING games under that email & password account. Then an hour ago I tried again and instead of saying there was "NO match" it automatically signed me in under my email and some weird King password - nickname and sent me back to start the game at the very beginning instead of my of level 260 (approx.) I love playing Blossom including my other King games and have visited this Support Centre a few times with excellent results. So have I lost my progress? ...and WHY can't I sign in with the King account I've happily used for years? ....Thanks so much and kudos to all the moderators who work so hard to keep this site so helpful! 💚💛💜🧡💙❣️
Here are some examples of my account ID with other King Games that currently work perfectly and yet it's the SAME email / password / nickname I used for Blossom Blast.
Bubblewitch 3 =
Candy Crush FRIENDS =
Candy Crush JELLY =
Unfortunately I don't have a screen-shot of my Blossom account that I've played for about 8 months but it's the very same name, password and Snagglepuss nickname. I simply forgot to add it to my computer list... isn't it always the way things happen... the one ID I NEED I don't have... Ugh! - LOL Thanks Again!
1
Best Answers
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Hi @Snagglepuss I'm sorry that you are also affected by a faulty update of the app on Windows. I already had it the day before yesterday and reported it right away. Rest assured that the studio team is working hard so that we can play on Windows again soon.
Do you still have a mobile device? Fortunately, the app works there.
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@Snagglepuss since noon today I can log in to Windowas again without getting an error message. Can you please try again? Thank you very much.
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Wonderful news... it worked! Just as you mentioned in your response I tried signing in again and although the same error appeared, I waited about 45 seconds and it corrected itself. My ID, avatar, nickname, and progress are all back. That has to be one of the quickest fixes I've ever experienced... done in under 24hrs! Thanks so much for the support @DieOmimi and it's nice to know you play Blossom too. It's the most relaxing of all the King games I play and I find the flowers enchanting.
Appreciate your help! .🌷🌻🌼🌹💐🌱
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I'm glad to hear that everything is fine with you again @Snagglepuss.
How far along are you in Blossom Blast Saga? Maybe you can get badges for your community profile? We have milestone badges and also one for World Bee Day (here).
I would be happy to see you more often on the forum.
1
Answers
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Hi @Snagglepuss I'm sorry that you are also affected by a faulty update of the app on Windows. I already had it the day before yesterday and reported it right away. Rest assured that the studio team is working hard so that we can play on Windows again soon.
Do you still have a mobile device? Fortunately, the app works there.
1 -
@Snagglepuss since noon today I can log in to Windowas again without getting an error message. Can you please try again? Thank you very much.
1 -
Wonderful news... it worked! Just as you mentioned in your response I tried signing in again and although the same error appeared, I waited about 45 seconds and it corrected itself. My ID, avatar, nickname, and progress are all back. That has to be one of the quickest fixes I've ever experienced... done in under 24hrs! Thanks so much for the support @DieOmimi and it's nice to know you play Blossom too. It's the most relaxing of all the King games I play and I find the flowers enchanting.
Appreciate your help! .🌷🌻🌼🌹💐🌱
2 -
I'm glad to hear that everything is fine with you again @Snagglepuss.
How far along are you in Blossom Blast Saga? Maybe you can get badges for your community profile? We have milestone badges and also one for World Bee Day (here).
I would be happy to see you more often on the forum.
1
