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Why am I on the same level I just won?
monicapete24
Posts: 5
Level 2
in Support
Yesterday and today I won a couple levels and clicked Next but the game immediately made me play the same level again. I stayed on the same device, I didn’t exit the game. Why is it doing this? Very frustrating!
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Answers
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Hi @monicapete24 warm welcome to the forum of Blossom Blast Saga.
I'm sorry that your progress isn't recorded correctly and you had to redo the same level.
Please try our standard fixes first:
- Check for and run updates for your device and app
- clear the cache (Attention: do not delete the data!)
- Force Close All Apps- Turn off your device for at least 10 seconds
- After turning it on, make sure you have a stable internet connection. If necessary, switch between mobile data and Wi-Fi.
If that doesn't help, please let us know your device specification (brand, version).
Please also have a look at our article in the Help Center: passed-a-level-why-didnt-it-move-me-forward
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