facebook account disabled.

kakdomb · October 25

hi there.
All this time I logged in using a Facebook account, but now my Facebook account is disabled because it was hacked. is there any chance to migrate my level to new account/profile?

I still can play the game now, I'm on 1466 level, I wonder if I just logout the profile, i can't login/ reconnected again and my progress will gone. and I've attached mine.

DieOmimi · October 25

Hi @kakdomb warm welcome to our community at Blossom Blast Saga. 🐝

Usually we can help those in the community if a manager is present. At the moment it is Friday afternoon and most managers are not available again until Monday. Therefore, I recommend the following procedure:

Save the screenshot to your device and keep it until your new account is created at the same level.
if possible, also take a screenshot of the boosters (shovel, watering can, color palette).
Please go to your King account (the screenshot you posted) and double-click on the King logo above the "King account" font. Then a ten- or eleven-digit number appears. We need this to transfer your old account to this new account. Please post a screenshot of this digit (only the digit, no other data and in no case any personal data).
When I have this information, I will try to reach another manager.