Blossom Blast

lrh1964

I haven’t been able to process any purchases - it reverts back to the initial screen - never lets me buy lives. I can purchase books etc…without issue.
Has anyone else had this problem?

Colorbomb_Collector

Hi there, welcome to the Community.

Could you please try the following steps below? Here are the steps:

• Close all apps and restart your device: on most devices, press the power button for about 30 seconds, or until your device restarts
• Check and update your devices OS and game app
• Clear the game app cache: usually in Settings > Apps 
• Make sure that you have sufficient memory on your device. We recommend having at least 2GB free.

I hope this helps and have a nice day ahead!

lrh1964

thank you but none of the steps helped alleviate the problem

DieOmimi

Hi @lrh1964 warm welcome to our community at Blossom Blast Saga. 🐝.

Can you please let us know which device you are playing on (brand, version) and whether you have the latest version of the game app installed. We currently have version 100.188.0.0.
I would like to help you and show you a suitable article from our 📕Help Center.
There are specific troubleshooting measures for each platform (Android, iOS, and Windows). Currently I only know that purchases on Facebook usually fail. This is a known issue, so I recommend always playing in an app that you can download from your store.
When you reach level 100 in the game, you will receive a daily reward (booster) in the app.
I've never had to buy anything in this game. If I'm stuck on a level for a long time, I first watch videos on YouTube. In addition, I collect my daily reward for a few days to use on difficult levels.