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The game is blocked while I'm logged into my account but I can play perfectly without logging in??

ixi
ixi Posts: 5 Level 2

Hello, it has been over a month that I have been trying to play Blossom Blast Saga on my laptop (Opera browser), but the message "We are experiencing an error and doing our best to fix it" appears every time. I have also tried it in other browsers, and it always happens the same: I have no problem at all to play it when I'm not logged in, but once I get into my account, I cannot play it. I have tried all the other games in King, and none of them gives me this problem.

I have tried multiple times over the weeks, the laptop is quite new/up-to-date, I have plenty GB still available and I have deleted caches many times.

I don't know what else I can do, I have followed the guidelines.

Thank you.

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