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Why did blossom blast freeze up on level 142?

Stuck on instructions screen when I touch ,it won't connect to make a move ,reloaded game still stuck what do I do? This is on an Ipad touch .

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Firstly, follow the steps in the main thread on the site:

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

You can also check if your device is supported:

http://help.king.com/blossom-blast-saga/en

Accepted answers

All comments

Firstly, follow the steps in the main thread on the site:

https://care.king.com/en/candy-crush-saga/loading-crashing-issues-ios

You can also check if your device is supported:

http://help.king.com/blossom-blast-saga/en

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🛠 Game Issues? Check Here Before Posting! 📝
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…