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I purchased gold bars and the money has left my account but I haven't received my gold bars
Thanks for your reply mummycrf,
Are you looking in the game by any chance?
The message should be visible for you here on your King Care profile :-)
I can't see the message :-( I did change my user name to wrose so would that be why?
Hi mummycrf,
Thank you for posting your question on King Care.
I sent you a private message (visible in your inbox top right on PC or left hand in the menu on your mobile).
Kindest regards,
Tony - King Care Team
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🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…