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My progress on facebook is not the same on the mobile app. It seems to be one level lower.
Hi Channa!
Sounds like there's an issue with the connection from your game to Facebook.
Please see this thread on how to solve it: https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android
Cheers :-)
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…