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No sound (music or effects)- Fixed

13

Answers

  • NamTruong2001
    NamTruong2001 Posts: 4,375

    Yeah, every time I turn music on, the app turns it off after I reopen app.

  • ohithere
    ohithere Posts: 1

    Level 1

    I thought I would share with everyone what has been working for me. I read someone’s comment that it was interacting with their HomePod. I don’t have a HomePod so I just said Siri turn the sound on and she replied the sound is already on but nothing is playing. then the sound came on in the game 🤷🏽‍♀️

  • oblio59
    oblio59 Posts: 3

    Level 1

    Have no Siri…… the game sound and music does not work.

  • purplepots
    purplepots Posts: 6

    Level 2

    To get sound on the game, I have to delete the app and reinstall every time or play without sound. Obviously I don't want to do this every time as I lose my boosters. Why hasn't King fixed this?

  • IreneQA
    IreneQA Posts: 5

    Hello! 😊 Thanks for letting us know about this issue.

    Unfortunately it was something we were aware of, but the good news is that the fix is already on it's way!

    Please expect it to work properly again after our August updates 🤗 Thanks for your patience.

  • yubarry
    yubarry Posts: 8

    Level 2

    My sound is on and off since I installed the game last year. Each time the screen goes to sleep, the sound is lost. I have to restart the app.

    Recently the sound is completely gone. No matter how I restart the app. I use iPhone pro 13 with the latest iOS update.

  • Lola_Pop
    Lola_Pop Posts: 12,038

    Hello, @yubarry , and welcome to the Blossom Community!

    As our wonderful Kingster @IreneQA says, the fix is on its way- this issue will be solved very soon 😊

  • purplepots
    purplepots Posts: 6

    Level 2

    It's been weeks and I still have no sound on Blossom Blast when I play on my iPad. The only way I can get the sound to work is if I delete the app off my iPad and then re-install. I have to do this every time I want to have sound, which means I lose all my boosters every time. Once I get the sound I can play as many times as I want but when I go out of the game to do something else and come back into it, the sound is gone again. It's really frustrating. Before you all tell me to click on the sound icons, it has nothing to do with that at all, or the volume button on the iPad. It's something to do with the actual game.

  • Diamond_Lim
    Diamond_Lim Posts: 167,089

    Welcome to Sweet King Community! 👑

    This issue (No sound (music or effects) has reported to Audio Team here. 👇

    Please be patience until Audio Team fixed this issue possible soon. Thanks! 😊

    You can also check more this games' exciting news, threads and contests here 👇😊

    Hot right now in Blossom Blast Saga here and in King Community here 🌶️🌻👑

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  • Penellie
    Penellie Posts: 1

    Level 1

    Same problem on IPad, however when opening from fresh (App closed), accidentally held the home button too long which brought up Siri, tapped on her to get rid, and sound came back! Only works when opening the App fresh, so am doing that for now… may be a link there somewhere?

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