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Stuck after claiming daily reward- fixed!

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Comments

  • yubarry
    yubarry Posts: 8

    Level 2
    edited September 2022

    Everyday I have a reward. But after clicking the Claim Reward button, the screen stays grayed. I have to restart the app every time. This started to happen two weeks ago.

  • L8AGN
    L8AGN Posts: 11

    Level 2

    I came here to report the same problem.

  • SoesSser
    SoesSser Posts: 1

    Level 1

    The game is freezing after I receive the daily gift. Then I need to restart the game for playing. Iā€™m using iOS with the latest update. Anyone else experiencing this?

  • DieOmimi
    DieOmimi Posts: 41,697

    Hi @SoesSser Welcome to our community in the forum of Blossom Blast Saga.

    I'm sorry you have a frozen screen issue when you pick up your daily reward. I also had this problem for about a week and reported it.

    A few hours ago there was a correction from the studio and a new update. I did it and now my screen doesn't freeze anymore.

    Please check your store to see if you also have an update. Run ews and tell me if your problem is solved.

    Thanks

  • DieOmimi
    DieOmimi Posts: 41,697

    @KCullen127 @Jane2014614 @Queen_Elsa @WeaverFairy @NamTruong2001 @Tonya_Scanlon @yubarry @L8AGN the studio released an update of the game a few hours ago. Please check your store and run the update. For me, this has solved the problem. I hope your game is okay again soon and you can enjoy it again.

    Thank you for your patience. šŸ¤—

  • DieOmimi
    DieOmimi Posts: 41,697

    @zainab786 the studio released an update of the game a few hours ago. Please check your store and run the update. For me, this has solved the problem. I hope your game is okay again soon and you can enjoy it again.

    Thank you for your patience.

  • _Elsa_
    _Elsa_ Posts: 37,293

    I'm going to check it out now. brb.... YES! Thank you very much Blossom Blast studio for fixing this glitch!

    a.png


  • yubarry
    yubarry Posts: 8

    Level 2

    Thanks for the quick fix. I will check tomorrow because I had claimed my reward today.

  • KCullen127
    KCullen127 Posts: 6,613

    Thanks @DieOmimi for taking care of this issue. I should have updated before I took the daily booster. I will post again if it did not work for me.

  • KCullen127
    KCullen127 Posts: 6,613

    Happy Anniversary @Queen_Elsa -

    image.png


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