Stuck after claiming daily reward- fixed!

yubarry · September 2022

Everyday I have a reward. But after clicking the Claim Reward button, the screen stays grayed. I have to restart the app every time. This started to happen two weeks ago.

L8AGN · September 2022

I came here to report the same problem.

SoesSser · September 2022

The game is freezing after I receive the daily gift. Then I need to restart the game for playing. I’m using iOS with the latest update. Anyone else experiencing this?

DieOmimi · September 2022

Hi @SoesSser Welcome to our community in the forum of Blossom Blast Saga.

I'm sorry you have a frozen screen issue when you pick up your daily reward. I also had this problem for about a week and reported it.

A few hours ago there was a correction from the studio and a new update. I did it and now my screen doesn't freeze anymore.

Please check your store to see if you also have an update. Run ews and tell me if your problem is solved.

Thanks

DieOmimi · September 2022

@KCullen127 @Jane2014614 @Queen_Elsa @WeaverFairy @NamTruong2001 @Tonya_Scanlon @yubarry @L8AGN the studio released an update of the game a few hours ago. Please check your store and run the update. For me, this has solved the problem. I hope your game is okay again soon and you can enjoy it again.

Thank you for your patience. 🤗

DieOmimi · September 2022

@zainab786 the studio released an update of the game a few hours ago. Please check your store and run the update. For me, this has solved the problem. I hope your game is okay again soon and you can enjoy it again.

Thank you for your patience.