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screen moves when i try to swipe in blossom blast saga

Posts: 7

Level 1

When I try to swipe across the flowers in Blossom Blast Saga on my PC, the screen moves so I can't actually select the flowers, so I can't play anymore on my pc.  is there a setting I need to change so that I can swipe and not have the screen move?

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Answers

  • Posts: 4,195

    I am really sorry for the delay in getting back to you. I can see that quite some time has passed, are you still experiencing a problem?

  • Posts: 7

    Level 1

    Yes i am still having the problem

  • Posts: 4,195
    edited February 2018

    Hi Ronit,

    I am sorry you are having this issue.  Is it when you are swiping from the edge or does it happen when swiping from the middle as well?  What version of windows is your tablet? What type of tablet do you have?

  • Posts: 7

    Level 1

    from both, the edge and the middle - anywhere on the screen, when using the pen.  My surface pro 3 is using Windows 10 with Edge.  it used to not do this... I don't know what setting changed...thanks!

  • Posts: 4,195

    Does it happen with other programs other than your game?   You can try turning off pen flicks to see if that helps

    Type Flicks in the search box. Choose Turn flicks on and off or type Pen and Touch in search box, click on the Pen and Touch control panel.Click on the Flicks tab.Uncheck the Use flicks to perform common actions quickly and easily box.Click Apply then Ok.

  • Posts: 7

    Level 1

    I use the pen to move the screen when scrolling internet pages... i use the pen to play candy crush and don't have issues with the screen moving there...

    turning off flicks didn't help

  • Posts: 4,195
    edited February 2018

    Are you playing in an app or on facebook? 

  • Posts: 7

    Level 1

    on facebook

  • Posts: 4,195
    edited February 2018

    Are you using Facebook app or in a browser(if browser which)? Does it do the same on a different browser or if using app in a browser?

  • Posts: 7

    Level 1

    edited February 2018

    Mainly facebook in edge but i had tried chrome also, and had problems in both, but i just tried chrome and it's better there now after i changed the flicks, but not as it should, and still not working in edge. and now i cant seem to swipe in candy crush in chrome... 

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