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My game stucks with the "King" logo when I load it up. Cache is empty, newest Flash player version is on.
the only other thing I can think to try that usually fixes in removing and re-adding the game to Facebook .. Boosters/lives maybe lost but progress and bars stay
Yes, I cleared everything. No, I don't have Chrome here
Are you able to try on Chrome?
Where you able to follow the other steps in the FAQ such as clearing cache and cookies and making sure adobe cache is cleared and up to date?
I tried it on Firefox and Explorer with no success.
Hi Anke,
What is the browser you are using? Does it load if you use a different browser? Please see this for common loading fixes:
https://care.king.com/en/candy-crush-saga/cant-get-your-games-to-load-on-facebook-check-this-out
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
