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Bonuses disappeared after game had o be updated

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NYgirl
NYgirl Posts: 9 Level 2

The game would not load, only would show the orange page with the work King, had to reload it, my levels were saved , but I lost all of my boosters. I had 17 shovels, 3 watering cans, and 3 paint ones. Is there any way to get me boosters back?

Answers

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    Hi NYgirl,

    Uhh-ohh - I'm sorry to hear you lost the boosters :-|

    How did you reload the game? If you choose to un-install the game then all your boosters and messages with lives will be gone, as they are stored locally on your device.

    In case you have recently done a complete backup of your data on the tablet you could do a check to see if you can restore your game data from there.

  • NYgirl
    NYgirl Posts: 9 Level 2
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    Thanks Mark, the only way I could get it to work was to un-install, it did keep me at the same level I was at,but took the boosters. Do you happen to know what levels give the free watering can and paint ?

  • MarkHawk
    MarkHawk Posts: 4,061 Community Manager
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    I don't recall that there were specific levels where you could get the water can. This might be a question for the community and I hope a fellow player will come by with friendly advice :-)

    In the meantime I have added a few gold bars to your player account so you can kickstart the next level in Blossom Blast Saga. I wish you good luck and lots of fun playing the game :-)

    - Mark

  • NYgirl
    NYgirl Posts: 9 Level 2
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    I don't recall that there were specific levels where you could get the water can. This might be a question for the community and I hope a fellow player will come by with friendly advice :-)

    In the meantime I have added a few gold bars to your player account so you can kickstart the next level in Blossom Blast Saga. I wish you good luck and lots of fun playing the game :-)

    - Mark

    Thank you so much for the gold bars

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