Why am I unable to install Blossom blast saga?

Sk29 · April 2019

I have tried every troubleshooting solutions but am still unable to resolve the issue. Please know that I am getting error only for Blossom blast saga, rest games from King Community are working absolutely fine. You can check out the attached screenshot of the error.

Please suggest what else can be done. Thanks in advance.

IMG_20190331_215649.jpg

firebombmarkus · April 2019

Hi @Sk29 if cleareing Google Play Store cache didn't work please try to sign out of your Google Play account and sign in again. Also, if your game is installed on SD memory card please move it to internal memory.

Sk29 · April 2019

Hii @firebombmarkus I did what you had asked me to but I am still getting the same error. Can you please suggest anything other than the list available on google's troubleshooting solutions.

Thanks again! 😊

firebombmarkus · April 2019

Hi again @Sk29 I am suggesting those things because it's obviously Google Play issue. You can also try to restart your phone and see if it helps. Give me a little bit of time and I will find something else for you to try. And please let me know if restarting your phone helped 😊

firebombmarkus · April 2019

@Sk299 Did you clear only the cache of Google Play? It is extremely important to clear cache and clear data of both Google Play Store and Google Play Services. Please try this and let me know if it is fixed.

Here is the video for these steps in case something is unclear.

https://m.youtube.com/watch?v=myxTEEy_PJo

Sk29 · April 2019

Hello again @firebombmarkus, I watched that video, followed all the steps but I'm getting nowhere.

Please help me to fix it.😥

firebombmarkus · April 2019

@Sk29 Ok let's try this. Clear the cache of the game, clear the cache of both Google Play Store and Google Play Services and then turn off your device for several mininutes. Then turn on the device and see if it helped.

Why am I unable to install Blossom blast saga?

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