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Payment was successful but not gold bar given neither refund was issued to me
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Hey there! I hope you're doing well.
I understand you're having some trouble receiving the items you've purchased. Even though I would love to help you with this issue right away, I don't have the necessary resources to do so here in the Community.
For issues of this kind, it's best to reach out to our player support team, as they have the proper tools to assist you: Contact Us
Our team is available 24/7. Thank you in advance and have a great day! 🌞