The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
🔥 Hot Right Now in Blossom Blast Saga 🌸
🐝 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000
🐝 Claim your level milestone badges:
1000 // 2000 // 3000 // 4000 // 5000 // 6000
No Connection: NOT Answered
I didn't realize, but I added my issues to an "Answered" thread. For the sake of ease, I've taken screenshots of the entire thread. I'm having the same issues as another player did, but I cannot fix them for the life of me. I also cannot directly contact Support within the game. Something is very wrong. It's all in the screenshots below. The original player
was @bearwithme and the person helping was @Jelly Jenny.
was @bearwithme and the person helping was @Jelly Jenny. Best Answer
-
Hello @Painda! I agree with you, this issue is very annoying...
I've tried to reproduce it here together with Blossom developers but we are unsure about why this is happening. We'll continue investigating to find a fix as soon as possible, meanwhile let me suggest you something! There's a feature in Android that keeps the data from the applications even after de-installing them, so when you install the same app again it will recover the previous saved data. You can disable this option in the settings, following this steps:- Open Settings
- Tap Backup & reset
- Tap Automatic restore to disable the setting
Answers
-
Hello @Painda, Hearty Welcome to the Blossom Blast section of our friendly King Community
First of all, I am very sorry to hear about the issue in your game!! I was just reading your question in the other thread
I have never encountered the "Black Bar" in middle of the game issue, but did experienced this "No Internet connection" issue with my Farm Heroes game. Although it is very confusing with regards to why it happens, it is an easy issue to fix
So, the fix is, we have to delete the App and reinstall it -- The downside is, we will be loosing all our saved up boosters with the Re-installation. And these boosters will not be reimbursed by the King Team UNLESS they are purchased with real money!
But, the good part is the game works without any glitches. Why this works -- because all other Apps on your device are working fine
Note: Once you delete the App, go to "Storage Settings" and delete all the Cache. Then reinstall the App.
Hopefully, this will take care of that Black Bar issue too. Because, deleting & reinstalling the Apps does clear all the bugs & glitches
Please let me know if I can help you with anything else!
Hope you will be able to enjoy your game again soon! Have a great Sunday!
-
Thank you for your quick response, @Pummy Raj. I had attempted this trick a while back with another game, so I'm familiar. However, everything wrong with the app is still there when I reinstall. The scanning glitch, the "no connection", the inability to log in or out, everything. The only thing I haven't been able to do is to uninstall THEN clear the cache THEN reinstall. Is that really what you meant? When an app on my phone isn't installed, I can't seem to find it to clear anything because it isn't there... because I uninstalled it. But I feel dumb. What am I missing?
-
Hello @Painda! I agree with you, this issue is very annoying...
I've tried to reproduce it here together with Blossom developers but we are unsure about why this is happening. We'll continue investigating to find a fix as soon as possible, meanwhile let me suggest you something! There's a feature in Android that keeps the data from the applications even after de-installing them, so when you install the same app again it will recover the previous saved data. You can disable this option in the settings, following this steps:- Open Settings
- Tap Backup & reset
- Tap Automatic restore to disable the setting
