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I lost all my progress when I agreed to new TOS

12467…10

Answers

  • Freddy_
    Freddy_ Posts: 68,477
    edited July 2020

    @trulyannette , firstly try to see if you game is up to date log out and restart your device, then log back in and see if this resolves your issue.

    @debrichmond

    If not The new Android update has created some problems for some players.

    If you lost your current level be sure to post a message below with your player ID so your account can be looked at and corrected.

    Since it's the weekend, it probably won't happen before Monday. But go ahead and post your info.

    To find your player ID, go to your profile in your game app. Double tap on the King symbol and your ID will appear.

  • tourlou
    tourlou Posts: 5

    Level 2

    I have the same problem ID 5811488422

    I lost my levels

    I was over level 1000

  • blosfun
    blosfun Posts: 1

    Level 1

    Same problem with the Android update ID 7291172805

  • Aleks1233
    Aleks1233 Posts: 1

    Level 1

    hey, my mum is an avid player of blossom blast saga and she was on level 1000+ and yesterday everything was fine, she went through many app updates and OS updates on her phone and never lost her levels and suddenly today she was back at level one, and it turns out that even though i used my own Fb to keep her levels in case she moved phones it wasn't saving any levels for her after level 101. help

  • firebombmarkus
    firebombmarkus Posts: 13,110

    Hi @Aleks1233 and welcome to our adorable Community 😊 I am so sorry that your mom lost her progress but don't worry we will try to fix this together 😉 Please follow the steps here and let me know if this helped. Have a wonderful day 🤗

  • PTsang
    PTsang Posts: 0

    Newbie

    I updated blossom blast saga yesterday and I lost my current levels which is 16XX and downgraded to level 4XX! 

    Besides, there's something wrong with the resolution too.

  • Freddy_
    Freddy_ Posts: 68,477

    @PTsang There are a lot of people that have had this issue. Can you please post your game ID in the post below as all these have the same issue and i believe this will be passed on first thing Monday when the game team are back from the weekend

    https://community.king.com/en/blossom-blast-saga/discussion/306647/i-lost-all-my-progress-when-i-agreed-to-new-tos


  • NamTruong2001
    NamTruong2001 Posts: 4,375

    The new update is so awful and jerky. Bring back the original version.

  • gunther33
    gunther33 Posts: 11

    Level 2

    need level fixed should be on level 855, lost with the new update ID# 1429074501

  • BergaTösen
    BergaTösen Posts: 4

    Level 1

    Lost progress id 1005359345

Hey! Would you like to give us your opinion?

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