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I lost all my progress when I agreed to new TOS

1235710

Answers

  • carmenchu_csj
    carmenchu_csj Posts: 1

    Level 1

    Same problem. My ID: 6769637922.

    Thanks in advance.

  • Lotus_Flower
    Lotus_Flower Posts: 6,870

    Thank you everyone for your patience. Your player IDs will be sent to the tech team to correct your progress.

  • redbirdrising
    redbirdrising Posts: 1

    Level 1

    Same issue here. ID #: 8036050739

  • Rockmarta
    Rockmarta Posts: 1

    Level 1

    Me pasó igual que a los compañeros. Mi ID es 4991474388

  • NamTruong2001
    NamTruong2001 Posts: 4,375
    edited July 2020

    The new update is so awful and jerky. Please take back the original version.

    @debrichmond can you, or some CM, approve my discussion? I have just written yesterday and it disappeared with a message "the post will be approved later by admin".

  • buckr
    buckr Posts: 3

    Level 1

    I have the same problem ID number 1798984219

  • pumpurum
    pumpurum Posts: 1

    Level 1

    Same problem here on Android....

    User ID: 8841806549

  • Allend
    Allend Posts: 1

    Level 1

    I have accepted the privacy policy and now I have gone back to level 62. I was on a much higher level of about 1,072.

  • NamTruong2001
    NamTruong2001 Posts: 4,375

    Does everyone realise that the resolution of the game is worse than before?

  • Freddy_
    Freddy_ Posts: 68,477

    @Allend Hi and welcome this has happened to a few people this week. I believe the game team are going to need to look at this tomorrow when they are back in work. Please Post your Game ID on here and i will tag @debrichmond she will provide you some more information when she knows what is happening

    Thanks

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