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Elsa

Superstar

Discussions

84

Comments

11028

Points

894

Badges

29
Avatar

Elsa

Superstar

Discussions

84

Comments

11028

Points

894

Badges

29

Elsa Superstar

About

Username
Elsa
Joined
Visits
296
Last Active
Roles
Member, Moderator
Points
894
Posts
11,112
Badges
29

Badges

50 InsightfulsGlorious20 Insightfuls5 InsightfulsMaster DetectiveFamousInsight GiverSuper Star150 Comments200 CommentsDiving InstructorThird AnniversaryName DropperDetective in the making5 Answers10 Answers25 Answers50 AnswersPopularPhotogenicFirst Dive2 Comments5 Comments10 Comments25 Comments50 Comments100 CommentsFirst AnniversarySecond Anniversary

Activity

  • Elsa earned the 50 Insightfuls badge.
    What you say is awesome and you’re the idol of at least 50 people!
    December 12
    • Alansmart
      Alansmart
      Well done, a long time coming I would guess 👍
  • LoriDenn
    Thanks Elsa, nothing happened when I pressed the 0,1,2 etc buttons and the X close button would not even work.  I had to close the app and it happened several
    times and then it disappeared.

    December 11
    • Elsa
      Elsa
      That is very strange. Obviously if it's a testing thing it's not working! Please let me know if you get it back again and if it does finally work for you.
    • LoriDenn
      LoriDenn
      It’s happening again. Tried to press all the buttons and combinations of the buttons and nothing works. Closed the app re-opened and still there. I know nothing of the ‘testing’ you write of.
    • Elsa
      Elsa
      LoriDenn, I am just responding back to your message and also forwarding it to the Community Manager. Also in my new message to you I would also like you to please try some troubleshooting to see if it completely disappears.
    • LoriDenn
      LoriDenn
      Hey Elsa, I updated and the buttons are no longer there. So many odd things have happened with my phone in the last six months it’s bizarre. Including as many as 50 levels on CCS mysteriously skipped within a minute without me playing them. Thanks for your help!
    • Elsa
      Elsa
      Hey I heard that from a couple of players that suddenly when they opened the game they were at the end and there were 3 stars on each level but they never played those levels. That is weird! I still want to find out what those buttons are all about so let's see if the community manager responds to your message.
  • Buddy_L._Jackson
    Elsa I sent this to Facebook today -- Thanks,Buddy

    "We had the same lost lives problem last summer and Facebook not King fixed it.  
    Would you please get this message to the right software people in Facebook,
    This problem is screwing up a lot of games.  Thanks !"

    ps - couldn't post below your comment

    December 6
  • Elsa earned the 20 Insightfuls badge.
    You’re a hard worker and it paid off by getting your 20th insightful vote. Great job!
    December 2
  • dawn65
    3382 will not loop out. I passed it but won’t complete because of the pattern of ongoing fish. I see many people have voiced this but I’ve not seen a resolution. I donly not know how to post to.the support.  This is frustrating 
    December 1
    • Elsa
      Elsa
      No problem @down65! That is why I am here to help you. Is your game not like this video: https://www.youtube.com/watch?v=HuC3DBOyM8A

      I just searched here to see who else wrote about this level. There are 2 messages but they are from June and August and I know that other players have passed this since then. I just went into my game and played the level. I didn't clear it but it didn't look. Where are you playing the game - mobile or computer?

      Let’s try some troubleshooting tips by following the steps.
      Browsers
      https://community.king.com/en/candy-crush-saga/discussion/218696/web-browser-update
      IOS
      https://community.king.com/en/candy-crush-saga/discussion/246206/ios-devices-action-is-required-on-your-device-regarding-our-games#latest
      Android
      https://community.king.com/en/candy-crush-saga/discussion/246203/is-your-game-crashing-on-an-android-device#latest
      I would also like you to please check if you have the most recent version of the game.
      On Android, Go to Settings > application settings > manage application, then tap on the app. It'll say the version you are running under the name.
      On Apple, Go to the App store > click on the game app, and it will say it under the name.
  • Elsa earned the 5 Insightfuls badge.
    There’s no doubt you’re eager to help and others know it!
    November 25
  • Elsa earned the Master Detective badge.
    You’re not just detective, you’re a mastermind!
    November 25
  • Elsa and Diane_Smith-2 earned the Insight Giver badge.
    You’ve helped someone and that’s well done! Hooray for getting your first insightful vote.
    October 16
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