Cezdiamond

Community Manager

Comments

  • Hi blackberry1107- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause…
    in Loss of Boosters Comment by Cezdiamond April 2017
  • Hi Arlene- Thanks for posting on King Care. I am very sorry that you have been experiencing a problem loading your games. I can understand your frustration. Let's get you back on track :-) Please can you follow our troubleshooting steps here:…
    in CC won't load on Facebook. Comment by Cezdiamond April 2017
  • Hi Rachael- Thanks for posting on King Care. Though winning the Jackpot is rare, there's always a prize available for the Daily Booster Wheel and it costs absolutely nothing to spin it. This represents 365 FREE boosters a year!The Jackpot is like any other game which includes a spinning wheel, it's really down to luck and…
    in I am on lvl 437 and have never hit the jackpot. I noticed dozens of people have asked this. Comment by Cezdiamond April 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in How do i get all my lost level back ? Comment by Cezdiamond April 2017
  • Hi there- Welcome to King Care! I can understand your disappointment, let's get your wife back on track so that she can continue on her sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-)…
    in Lost all progress but never signed in or use Facebook for 4 years. How can I restore it Comment by Cezdiamond April 2017
  • Hi there- Thanks for posting on King Care. I am really sorry that you have lost your daily calendar rewards. I can understand your disappointment. Let's make things right again. I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we…
    in Loss of bonuses and boosters Comment by Cezdiamond April 2017
  • Hi Ann- Thanks for posting on King Care. I am very sorry that you have lost your Unlimited Lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in Soda crush Comment by Cezdiamond April 2017
  • Hi there- Thanks for posting on King Care. I am very sorry that you have lost your Unlimited Lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in Updated the game today and it erased the unlimited hours I had accumulated. How do I get them back? Comment by Cezdiamond April 2017
  • Hi Just Me- Thanks for posting on King Care. I am very sorry that you have lost your unlimited lives. Let's make things right again.I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can…
    in Loss of unlimited lives after update (follow up) Comment by Cezdiamond April 2017
  • Hi NEO- Thanks for posting on King Care. I am very sorry that you have lost your unlimited lives. Let's make things right again. I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in Lost unlimited lives Comment by Cezdiamond April 2017
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