Cezdiamond

Community Manager

Comments

  • Hi PJ- Thanks for posting on King Care. I am very sorry that you have lost your unlimited lives. Let's make things right again. I would like to check your account, so I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get…
    in Where did my unlimited lives go? Comment by Cezdiamond April 2017
  • Hi EJ Dotts- Thanks for posting on King Care. I am really sorry that you have lost your boosters, I can understand your frustration. Please note that the boosters are saved to your device and not the game data, so you can use them when offline too. This does mean that any updates, crashes or device changes can cause these…
    in I am not happy with the update. Looks like I lost a lot of boosters I had saved. Comment by Cezdiamond April 2017
  • Thanks for letting us know :-) 
    in Made a mistake. Please disregard Comment by Cezdiamond April 2017
  • Hi Catherine- Thanks for posting on King Care. I am really sorry that you did not receive your full package, I can understand your disappointment. Let's make things right again :-)I would like to check your account so I have sent you a private message, please click on the envelope icon in the top right hand corner of your…
    in I bought your $84.99 package on my IPAD and only received 500 gold bars. Comment by Cezdiamond April 2017
  • Hi Louise- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in I had to change phone and lost where i was can you reinstate it? Comment by Cezdiamond April 2017
  • Hi Gary- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all progress made Comment by Cezdiamond April 2017
  • Hi Jeff- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have a…
    in Lost all levels Comment by Cezdiamond April 2017
  • Hi elvira b- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in Candy Crush saga progress disappeared! Comment by Cezdiamond April 2017
  • Hi Sharmila- Welcome to King Care! I can understand your disappointment, let's get you back on track so that you can continue on your sweet journey! I have sent you a private message, please click on the envelope icon in the top right hand corner of your screen. As soon as you get back to me we can get this sorted :-) Have…
    in New phone, lost all progress in Candy Crush Saga. Comment by Cezdiamond April 2017
  • I have sent a message to your game :-) Thanks 
    in How do I get a refund for a purchase made but only partially received? Comment by Cezdiamond April 2017
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