Comments
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Hi everyone :waving: And thanks for reporting this issue! Our technical team is already aware of this issue on Android devices, and hopefully the upcoming game updates will resolve it. There's no need to reinstall the game app. In the meantime if you notice that a certain action is causing the issue (e.g. watching videos)…
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Hi @crazychris :waving: Sorry that you didn't receive your Jackpot items :/ But don't worry, it's sent to your game now :+1: By the way, we have a contest running which can land you some sweet Gold Bars -find the competition here!
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@Werner_Cichy I believe the fix was to do with how items (e.g. the trophy) were pinned incorrectly on the game board in full screen mode. It might not be possible any longer to resize the game board freely by dragging the mouse. But I'll double check that and get you back after the weekend.
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@avica Make sure that you have the latest game version first ☝ And if you're still having the issue, make sure you don't drag the game to full size but set it to full screen from the button on the right top corner? Thanks!
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@Werner_Cichy can you now set your game to full screen from the button on the right top corner? Thanks!
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Hi guys :waving: There has been a game app release today on Windows 10 so I encourage you to check that you have the game app version 1.157 Here's one article on how to check your app version.
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Hi guys :waving: There has been a game app release today on Windows 10, so I encourage you to check that you have the game app version 1.157 Here's one article on how to check your app version.
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@burbot If you're still having trouble with the level, would you be able to add a quick video of the issue? If you have a Windows 10 machine you can also play the game on the Windows 10 app if you want a quick work around.. You can download it from here. Once you have done that, simply connect the game to your Facebook…
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@Mcgow71 If you're still not seeing your new team, make sure that you have the latest game version and that your game is connected to Facebook. If you're still having trouble seeing your new team, open a level and play it, and the fantastic five will pop up with updated team members. :)
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Hi guys, The level 4764 has been reported but in the meantime try using the Frog only for the keys and for Waffles with less than 3 layers. Thanks for your patience!
