JillyJill

Pro Player

Comments

  • Hello Logpfeif, I'm sorry to hear you're still having trouble with the game. I will get a king care moderator to help you with your account because I'm not sure what's going on with the world's because I don't have that feature on my game so look for a message in your inbox in the upper right corner or a reply here. Or if…
    in SO FRUSTRATED. Comment by JillyJill August 2017
  • Okay Lo, I will get you the assistance of a King Care moderator. Thank you for your patience! Jilly 
    in Lost progress Comment by JillyJill August 2017
  • Thank you for your prompt reply Steve. Since you are on your PC using Windows and Chrome, try these steps in the thread below. Hopefully it helps you move on, if not, let me know and we'll get you some help from a King Care moderator to look into your account and help.…
    in Level 860 Comment by JillyJill August 2017
  • Hello Steve, Thank you for contacting King Care! No, 860 is definitely not the last level in Candy Crush, currently, we are up to the 2700s. Can you tell me what device and operating system you are using? For example, Android tablet, Windows PC, iOS phone or iPad? I'll try to help you move along. Thanks, Jilly 
    in Level 860 Comment by JillyJill August 2017
  • Hello Monna, Thank you for contacting King Care! If you're at the higher levels you will not be able to play on your tablet, for example, the highest level on mobile right now is 2690, so if you're beyond that then the answer is no. If not, and you're having problems syncing your game with Facebook try these steps in the…
    in Can I play at the same level on andriod tablet, laptop, and desktop? Comment by JillyJill August 2017
  • Hi Barb, Thank you for contacting King Care! I can't tell you why they reduced the number of moves, they wouldn't tell us either. But they would give you this thread to read. It's regarding your situation and explains a little about the changing of levels.…
    in level 2679 Comment by JillyJill August 2017
  • Hi Lori, Thank you for contacting King Care! If you're on mobile, 2690 is the last level until the next update on Wednesday, where then, there will be new levels released. Mobile is always 1 or 2 episodes behind the PC version. Hope this helps! Jilly 
    in Candy crush saga won't let me move on to 2691 Comment by JillyJill August 2017
  • Hi Dale, Thank you for contacting King Care! Please post here regarding level 2686, it was on the main page of the Candy Crush forum: https://care.king.com/en/candy-crush-saga/level-2686-in-candy-crush-saga Thank you, Jilly 
    in Level 2686 - right side candy won't drop Comment by JillyJill August 2017
  • Hello Lo Nichols, Thank you for contacting King Care! You can try these steps in the following threads, hopefully they'll get you back on track. If not, we'll have to get a King Care moderator to assist you with your account from behind the scenes. Give these a try:…
    in Lost progress Comment by JillyJill August 2017
  • Hello Steve, Thank you for contacting King Care! You can try the steps in the following thread that are highlighted in green. https://care.king.com/en/candy-crush-saga/after-upload-of-new-version-of-candycrush-i-am-now-playing-on-my-mothers-account-on-my-iphone#entry_87055 This usually helps when there is a cross…
    in My Candy Crush has logged into the wrong FB account, now I have lost all my progress, help! Comment by JillyJill August 2017
Avatar