JillyJill

Noble

Hi RB, Thank you for contacting King Care! Were you playing on king.com? If so, follow these steps to sync your account. I know it says transfer from Facebook to king but it should still work out for you. If not, let me know and we'll try to get you some help from a King Care moderator.…

Hi Ivy, Thank you for contacting King Care! Wednesdays are the release day of new levels for Candy Crush. So look out today for another update. Hope this helps. Have a Sweet day! Jilly 

Hello jgramitz, Thank you for contacting King Care! You can't really opt out of the race. What you can do is go to older levels that maybe you only have 1 star and try to get 2 or 3 stars, this will help you excel in the race. Unfortunately I have the same issue as you and I sometimes find it fun to go to the older levels…

Okay, thanks for your reply, I will have someone contact you as soon as they can. Take care, Jilly

Hi Larry, Thank you for contacting King Care! What exactly are you having trouble with on this level? I just replayed the level and passed through. It is labeled a "very hard level" though. Are you using any boosters before the game starts? Just trying to get an idea with how to help you out. Let me know. Thanks for the…

Hi Barbara, Thank you for contacting King Care! You can always log out of Facebook and then re-enter candy crush to enter into the kingdom, there you will find hundreds of players from all over the world even to ask for tickets or lives. But don't forget to periodically log into your Facebook account to keep your progress…

Hello Dennis, Thank you for contacting King Care! I can suggest some threads to take a look at and try concerning your connection issues. I hope they help you. If not, we can try and get a King Care moderator to assist you with the account. https://care.king.com/en/candy-crush-saga/lost-your-connection-to-facebook-android…

Hi Debra, Thank you for contacting King Care! I know if you're this far in the game you probably already know this, but this is all I can think of after replaying this level, is it possible you exited the game before it finished adding up the score? Or is it possible that you may have left a bomb to go to zero at the end?…

You're welcome for acknowledging! Congratulations on winning again! The pop ups are the most annoying nuisance in the game.

Hello Charlotte, Thank you for contacting King Care! Currently there are issues with the daily treat calendar. You can read more about it on this link: https://care.king.com/en/candy-crush-saga/candy-crush-saga-treat-calendar-not-working Sorry to hear this is happening, hope this helps! Jilly